Matplus respects your privacy
The protection of your privacy during the processing of personal data as well as the security of all business data is a major concern for us that we take into consideration in our business processes. We process personal data, collected during your visit to our online offerings, confidentially and only in accordance with legal regulations.
Data protection and information security are integral parts of our corporate policy.
Responsible authority and contact
Responsible for the processing of your data is:
Matplus GmbH
Hofaue 55
42103 Wuppertal
E-mail: [email protected]
Processing of personal data
3.1 · Processed data categories
Communication data (e.g., name, telephone number, e-mail address, address, IP address) are processed.
3.2 · Processing principles
Personal data includes all information that relates to an identified or identifiable natural person, such as names, addresses, telephone numbers, or e-mail addresses, which express the identity of a person.
We process personal data only when there is a statutory legal basis for doing so or if you have given us your consent, e.g., within the scope of a registration.
3.3 · Processing purposes and legal grounds
Our delegated service providers and we process your personal data for the following objectives:
-
3.3.1 · Provision of this online offer: Legal basis: Predominantly legitimate interest in direct marketing on our part, provided that this is carried out in compliance with data protection and competition law regulations according to the Digital Services Act (DSA).
-
3.3.2 · Responding to user inquiries via a contact form: Legal basis: Predominantly legitimate interest in direct marketing on our part and in the improvement of our products and services, provided that this is done in compliance with data protection and competition law regulations according to the DSA, or based on contractual performance or consent.
-
3.3.3 · Identification of malfunctions and for security reasons: Legal basis: Fulfillment of our legal obligations in the field of data security and predominantly legitimate interest in the rectification of malfunctions and the security of our offerings.
-
3.3.4 · Our own and third-party advertising as well as market and opinion research in accordance with legal requirements: Legal basis: Consent or predominantly legitimate interest in direct marketing on our part, provided that this is carried out in compliance with data protection and competition law regulations according to the DSA.
-
3.3.5 · Safeguarding and defending our rights: Legal basis: Legitimate interest on our part in asserting and defending our rights.
3.4 · Log files
Whenever you use the Internet, specific information is automatically transmitted from your Internet browser and stored by us in so-called log files. We store the log files for a short period for the identification of malfunctions and for security reasons (e.g., to investigate attempted attacks) and delete them afterwards. If further retention of log files is required for evidence purposes, these files are exempt from deletion until the incident is finally clarified and can be handed over to investigating authorities in individual cases.
The following information, in particular, is stored in the log files:
- IP address of the device from which the online offer is accessed;
- Internet address of the website from which the online offer was accessed (so-called origin or referrer URL);
- Name of the service provider through which access to the online offer is obtained;
- Name of the retrieved files or information;
- Date and time as well as duration of the access;
- Transferred data volume;
- Operating system and information on the Internet browser used, including add-ons;
- http status code (e.g., “Request successful” or “Requested file not found”).
3.5 · Transfer of data
3.5.1 · Transfer of data to other responsible parties
We will only transfer your personal data to other responsible parties if it is necessary for contract performance, if we or a third party have a predominantly legitimate interest in the transfer, or if you have given your consent. Details concerning the legal bases can be found in the section “Processing purposes and legal grounds” (see no. 3.3). This privacy policy explains if data is transferred based on a predominantly legitimate interest.
Additionally, data may also be transferred to other responsible parties if we are legally obligated to do so due to statutory regulations or enforceable official or judicial orders.
3.5.2 · Transfer of data to service providers
We assign tasks such as marketing services, programming, data hosting, and hotline services to external service providers. We have carefully selected these service providers and monitor them regularly, particularly regarding their careful handling and protection of the data they store. All providers are bound to confidentiality and compliance with legal requirements by us.
3.5.3 · Transfer to recipients outside the EEA
We may also transfer personal data to recipients headquartered outside the EEA in so-called third countries. In this case, we ensure before the transfer that the recipient either possesses an appropriate standard of data protection (e.g., based on an adequacy decision by the EU Commission for the relevant country or the agreement of so-called EU standard contractual clauses with the recipient) or that you have consented to the transfer.
You can obtain an overview of the recipients in third countries and a copy of the concrete agreed regulations to guarantee the appropriate standard of data protection from us. Please use the information provided under “Responsible authority and contact” (see no. 2).
3.6 · Duration of storage; retention periods
In principle, we store your data as long as it is necessary for the provision of our online offering and the associated services or when we have a legitimate interest in further storage (e.g., after fulfilling a contract, we could still have a legitimate interest in postal marketing). In all other cases, we delete your personal data except for data we are legally obligated to retain (e.g., due to tax and commercial retention periods, we are obligated to retain documents such as contracts and invoices for a specific period).
Use of cookies
4.1 · General
Cookies are small text files stored on your computer when you visit a website. If you revisit this online offer, your browser sends the content of the cookies back to the respective provider, enabling the recognition of the device. Reading cookies allows us to optimize our online offer for you and facilitate its use.
4.2 · Deactivation and deletion of cookies
Our website uses mandatory cookies (see no. 4.3.1). Your consent is not required for the use of mandatory cookies. Mandatory cookies cannot be deactivated via the “Privacy settings” function on this website. However, you can deactivate all cookies in your browser at any time. This may, however, restrict the functionality of certain areas of the website.
When you visit our websites for the first time, you will be asked in a cookie layer pop-up whether you accept the convenience-related cookies (see no. 4.3.2) set on our site. We enable you to retroactively control the use of cookies, and you can revoke any consent already granted with future effect. Click on the “Privacy settings” link in the footer.
The options under “Privacy settings” do not include cookies set by other providers during visits to third-party websites.
However, using your browser, you can delete or refuse all cookies at any time, or only accept certain types of cookies. You can find the relevant information in your browser’s help functions. However, this may also result in you being unable to access certain functions.
Additionally, there is the option to manage and deactivate the use of cookies by third parties by visiting the following website:
http://www.youronlinechoices.com/de/praferenzmanagement
This website is not operated by us, meaning that we are neither responsible for its contents nor have any influence on its availability.
4.3 · Overview of the cookies we use
You will find an overview of the cookies we use in this section.
4.3.1 · Absolutely necessary cookies
Certain cookies are absolutely necessary for us to securely provide our online offer. This category includes:
-
Name: privacy-accepted
Type: Permanent
This cookie will be stored for a maximum of 12 months or until you revoke your consent to the use of cookies.
Purpose: Remembers your consent to the use of cookies for this website. -
Name: privacy-settings
Type: Permanent
This cookie will be stored for a maximum of 60 days or until you change your settings regarding the use of cookies.
Purpose: Remembers what cookies you have allowed for this website.
Stage 1: Absolutely necessary cookies accepted
Stage 2: Absolutely necessary and convenience cookies accepted
4.3.2 · Convenience cookies
These cookies enable us to improve the usability and performance of our websites. This category includes:
-
Name: geoservice
Type: Permanent
This cookie will be stored for a maximum of 10 days or until you change your cookie settings.
Purpose: Remembers your selection of region and country. -
Name: privacy-social
Type: Permanent
This cookie will be stored for a maximum of 60 days or until you change your cookie settings.
Purpose: Remembers your social media settings.
Social plugins
In our online offer, we use so-called social plugins from different social networks; these will be described individually in this section.
When using the plugins, your Internet browser establishes a direct connection to the servers of the respective social network. The respective provider thereby obtains the information that your Internet browser has called up the corresponding page of our online offer, even if you do not have a user account with the provider or are not currently logged in with the provider. Log files (including the IP address) are directly transmitted from your Internet browser to a server of the respective provider, where they may be stored. The headquarters of the provider or its server could be located outside the EU or the EEA (e.g., in the USA).
The plugins are independent extensions of the social network providers. Therefore, we have no influence on the extent of the data collected and stored by the social network providers via the plugins.
The purpose and scope of the collection, further processing of the data by the social network, as well as your associated rights and setting options for the protection of your privacy, can be found in the data protection notices of the respective social network.
You should not use the respective plugins if you do not want social network providers to obtain data concerning this online offer or to continue using this data.
5.1 · Social plugins with a 2-click solution
With a so-called 2-click solution, we protect you from having your visits to our websites automatically recorded and evaluated by social network providers. When you access a page of our Internet offering that contains such plugins, they are initially deactivated. The plugins are not activated until you click the provided button.
5.4 · Social plugins from LinkedIn
LinkedIn is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). You will find an overview of the plugins from LinkedIn and their appearance here: https://developer.linkedin.com/plugins ; you will find information on data protection at LinkedIn here: https://www.linkedin.com/legal/privacy-policy .
YouTube
This online offer uses the video platform YouTube, which is provided by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA (“YouTube”). YouTube is a platform that allows the playback of audio and video files.
If you access a corresponding page of our offer, the embedded YouTube player will establish a connection to YouTube so that the video or audio file can be transmitted and played. In the process, data is also transmitted to YouTube as the responsible body. We are not responsible for the processing of this data by YouTube.
Further information concerning the extent and purpose of the collected data, further processing and utilization of your data by YouTube, your rights, and selectable data protection options can be found in YouTube’s privacy policy.
External links
Our online offer may contain links to third-party websites – to providers who are not affiliated with us. After clicking the link, we no longer have any influence on the collection, processing, and utilization of any personal data that may be transmitted to third parties after clicking the link (such as the IP address or the URL of the site on which the link is located), as the behavior of third parties is naturally beyond our control. We assume no responsibility for the processing of such personal data by third parties.
Obligation to provide data
Within the scope of our business relationship, we require the personal data necessary for the initiation and performance of the business relationship and for the fulfillment of the associated contractual obligations or for which we are legally obligated to collect. Without this data, we are generally unable to conclude or execute a contract with you.
Within the scope of using our online offer, it is particularly necessary for you to provide your IP address. We are unable to address your device without your IP address.
Within the scope of using our contact forms and service chats, you must provide the personal data necessary to respond to the inquiry or fulfill the order. Without this data, we will not be able to answer your inquiries or execute your orders, or an existing communication may need to be terminated.
Security
Our employees and the service providers we engage are obliged to maintain confidentiality and comply with the provisions of applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate standard of protection and to protect your data managed by us, particularly against the risks of unintentional or unlawful destruction, manipulation, loss, alteration, or unauthorized disclosure or access. Our security measures are continuously improved in line with technological developments.
Your rights
Please use the information provided under “Responsible authority and contact” (see no. 2) to assert your rights. Please ensure that we can clearly identify you.
11.1 · Right to information and disclosure:
You have the right to obtain information from us regarding the processing of your data. For this purpose, you can enforce a right to information concerning the personal information we process from you.
11.2 · Right of rectification and deletion:
You can demand the correction of incorrect data from us and – insofar as the legal prerequisites are fulfilled – the completion or deletion of your data.
This does not apply to data necessary for invoicing or accounting purposes or subject to a statutory retention obligation. If access to such data is not required, the processing will be restricted (see below).
11.3 · Restriction of processing:
You can demand the restriction of the processing of your data from us, provided the legal requirements are met.
11.4 · Data portability:
You also have the right to obtain data that you have provided to us in a structured, commonly used, and machine-readable format or, as far as technically feasible, to demand that the data is transmitted to a third party.
11.5 · Right of objection
11.5.1 · Case-related right of objection
If we process data based on a predominantly legitimate interest, as outlined in this privacy policy, you have the right to object to this processing at any time for reasons arising from your particular situation.
We will then discontinue the processing of your data unless we can prove compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
11.5.2 · Objection to the processing of data for direct marketing purposes
You can also object to the processing of your personal data for direct marketing purposes at any time (“objection to advertising”). Please note that there may be an overlap between your objection and the use of your data in the context of an ongoing campaign.
11.6 · Rights of revocation
If you have given us your consent to process your data, you can revoke it at any time with future effect. This also applies to the revocation of declarations of consent granted to us before the validity of the GDPR, i.e., before May 25, 2018. The legality of the processing of your data remains unaffected until revoked.
11.7 · Right to appeal to the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority. For this purpose, you can contact the data protection supervisory authority responsible for your place of residence or federal state or the data protection supervisory authority responsible for our group. The data protection supervisory authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
Children
This online offer is not directed at children under the age of 16.
Changes to the privacy policy
We reserve the right to make changes to our security and data protection measures as required by technical developments. In such cases, we will also adapt our privacy policy accordingly. Please note the current version of our privacy policy.
Last revised: 18/08/2024